Explore the regulatory landscape for businesses and trends in technology adoption in the financial services industry. Delve into the intersection of AI and finance, the impact of technology on compliance, and the future of compliance. Discover insights on transparency in financial systems, cyber risk, cloud adoption, AI advancements, regulatory compliance challenges, and risks in data and fraud for financial institutions.
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Quick takeaways
Financial firms face compliance challenges due to the proliferation of communication platforms.
AI technology aids in managing communication volume to ensure compliance in financial institutions.
Cloud computing plays a vital role in enhancing risk management efficiency and scalability for financial institutions.
Deep dives
Evolution of Communication for Compliance in Financial Services
The podcast discusses the significant evolution in communication channels over the last two decades within the financial services industry, from dealing primarily with email to currently managing over 100 different communication platforms, including messaging apps like WhatsApp, Slack, Zoom, and more. This proliferation of communication channels has presented challenges and opportunities for firms like Smarsh to develop new products and solutions to assist customers in compliance.
Regulatory Challenges and Solutions in Compliance Monitoring
Steve Marsh, the founder of Smarsh, shares insights on how compliance challenges have expanded due to the increase in communication touchpoints, creating greater risks for financial institutions. The discussion highlights the need for efficient compliance monitoring across various communication channels and the importance of capturing and retaining messages, even from platforms designed to avoid monitoring.
Role of Artificial Intelligence in Compliance and Communication Monitoring
The role of artificial intelligence (AI) is emphasized in managing the growing volume of communication channels, messages, and compliance obligations within financial services institutions. Smarsh integrates AI technologies to assist customers in sifting through vast amounts of messages efficiently, ensuring compliance, and addressing regulatory requirements. AI advancements are reshaping communication monitoring and surveillance processes to meet evolving compliance standards.
Managing Risk in Financial Institutions
The podcast episode delves into the complexities of managing risk in financial institutions, highlighting the challenges posed by the evolving digital landscape. It discusses the intricacies of compliance and risk detection, emphasizing the importance of leveraging automated analytics to sift through massive volumes of data. The episode explores the role of generative AI in enhancing risk management by identifying potential threats that traditional methods might overlook, ultimately emphasizing the need for a collaborative approach between humans and machines to ensure effective risk mitigation.
Cloud Computing in Risk Management
The conversation transitions to cloud computing's pivotal role in enabling scalability and efficiency in risk management for financial institutions. It addresses the misconceptions surrounding cloud security and reliability, advocating for cloud adoption to enhance speed, reliability, and data safety. The episode underscores the significance of cloud services in handling massive data volumes and combating cybersecurity threats, projecting continuous growth and innovation in cloud technology within the financial sector.
Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Steve Marsh, Chairman and Founder at Smarsh, discusses the regulatory landscape for businesses. John Kain, Head of Financial Services Market Development at AWS, talks about trends in technology adoption in the financial services industry. Brandon Carl, EVP of AI & Product Strategy at Smarsh, shares his thoughts on the intersection of AI and finance. Rob Mara, Principal, Risk & Regulatory Compliance Tech at EY, discusses how technology is impacting the compliance industry. Tom Padgett, President of Enterprise Business at Smarsh, talks about the future of compliance. Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan.