This chapter explores the journey of Smarsh from a consulting service aiding financial firms in email compliance to navigating the complexities of modern-day communication channels. It delves into the challenges of capturing and monitoring various communication types post-pandemic and the role of policy and technology in message storage. The discussion also touches on the shift towards regulating artificial intelligence in communication surveillance and the talent war in hiring for AI technology roles.
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Steve Marsh, Chairman and Founder at Smarsh, discusses the regulatory landscape for businesses. John Kain, Head of Financial Services Market Development at AWS, talks about trends in technology adoption in the financial services industry. Brandon Carl, EVP of AI & Product Strategy at Smarsh, shares his thoughts on the intersection of AI and finance. Rob Mara, Principal, Risk & Regulatory Compliance Tech at EY, discusses how technology is impacting the compliance industry. Tom Padgett, President of Enterprise Business at Smarsh, talks about the future of compliance.
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