Technological shifts can dramatically change established practices, requiring both fast and slow innovation to adapt and stay relevant.
Building a strong company culture involves hiring individuals who fit the culture, fostering collaboration and innovation.
Deep dives
The Importance of Recognizing Technological Shifts
Reed Hastings, CEO of Netflix, discusses the significance of technological shifts and their impact on industries. He uses the example of the rise of the automobile in comparison to the horse and carriage, highlighting how innovations can dramatically change established practices. Hastings emphasizes the need for both fast and slow innovation in order to adapt and stay relevant in a changing landscape.
Building a High-Performing Culture
Hastings shares his experience in building a high-performing culture at Netflix. He reveals his emphasis on problem-solving and adaptability, requiring employees to be flexible and willing to change with the demands of the industry. By hiring individuals who fit the culture, Netflix has fostered a collaborative and innovative environment conducive to its success.
The Evolution of Netflix's Culture Deck
Hastings discusses the importance of the Netflix Culture Deck, a document that outlines the company's values and expectations. He explains that the deck is constantly evolving, as the company iterates and improves its culture. The transparency of the deck has not only attracted candidates who align with Netflix's values, but also allows for internal reflection on culture and opportunities for improvement.
The Role of Culture in Scaling Companies
Hastings recognizes the role of culture in scaling companies. He highlights the need for a strong culture that aligns with the company's mission, while also welcoming diversity in perspectives. By ensuring cultural fit during the hiring process, companies can avoid hiring individuals who may clash with the established culture. Hastings emphasizes the ongoing commitment to shaping and refining culture as the company grows.
As Reed Hastings steps down from his co-CEO role at Netflix, we return to the leadership lessons he shared in his original Masters of Scale episode. This episode is all about how you need a strong culture to build a company that will scale beyond the early start-up days. And strong company cultures only emerge when every employee feels they own the culture from day 1. Here's how Reed Hastings and his team at Netflix did it – and made their culture deck famous in the process. Cameo appearances: Jeff Weiner (LinkedIn), Aneel Bhusri (Workday), Margaret Heffernan (entrepreneur), Tristan Walker (Walker & Co.), Mariam Naficy (Minted).