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Netflix’s Reed Hastings: Why culture matters

Masters of Scale

CHAPTER

Cultivating Company Culture

This chapter explores the critical role of company culture in decision-making and employee retention, introducing concepts like the 'keeper test' for managers. It contrasts family-oriented work environments with competitive sports teams, advocating for collaboration while emphasizing cultural fit in hiring practices. Additionally, the chapter discusses the significance of diversity in fostering innovation and maintaining a dynamic, evolving company culture.

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