Low Down on Low-Code
ServiceNow GM & VP, Jithin Bhasker
Jul 29, 2024
Jithin Bhasker, VP and General Manager of the low-code platform at ServiceNow, discusses the transformative nature of low-code development. He highlights ServiceNow’s App Engine and its customer-centric innovations, designed for both technical and non-technical users. The conversation dives into AI’s role in enhancing productivity and process automation within low-code environments. Jithin also addresses the evolving dynamics between IT and business users, shedding light on the future of collaboration in an increasingly digital landscape.
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Quick takeaways
- ServiceNow's low-code platform, App Engine, aims to democratize application development, enabling users of all technical abilities to innovate.
- AI integration within ServiceNow's platform enhances productivity by allowing both technical and non-technical users to efficiently create and automate applications.
Deep dives
ServiceNow's Low-Code Origins and Vision
The history of ServiceNow's low-code platform is deeply rooted in its founder's vision of empowering business users to automate daily tasks. Low-code has always been integral to the company's strategy, continually evolving alongside customer needs and demands. This platform serves as a foundation for a wide range of enterprise workflows, enabling users—from seasoned developers to citizen developers—to build and automate processes effectively. The mission of the App Engine business is to democratize application development across organizations, allowing every employee to contribute to innovation regardless of their technical background.
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