ServiceNow GM & VP, Jithin Bhasker

In this episode of "Lowdown on Lowcode," hosts Rob Koplowitz and John Rymer delve into the evolving world of low-code platforms with special guest Jithin Bhasker, VP and General Manager of the low-code platform business at ServiceNow. Jithin shares insights into ServiceNow’s approach to low-code, their unique platform strategy, and how AI is integrated into its services to drive business transformation. The discussion covers ServiceNow's history, AI's role in low-code, and the future of IT and business collaboration.

Takeaways:

• ServiceNow’s Low-Code Platform: Understand the core features and historical evolution of ServiceNow’s low-code platform, App Engine.
• AI Integration: Learn how ServiceNow integrates AI into its platform for enhanced productivity and process automation.
• Customer-Centric Innovation: Discover how ServiceNow’s platform is designed to meet the diverse needs of various business personas, from seasoned developers to non-technical users.
• Future of IT and Business Collaboration: Gain insights into the evolving dynamics between IT departments and business users in the context of low-code and AI.

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Timestamps:

• Rob Koplowitz Introduction - 00:09
• John Rymer’s Background - 01:02
• Introducing Jithin Bhasker - 01:46
• ServiceNow's History and Low-Code Vision - 02:35
• Jithin's Career Journey - 06:41
• ServiceNow's Platform Strategy - 07:51
• Role of AI in ServiceNow's Low-Code Platform - 16:53
• Consolidation and Governance in Low-Code - 22:56
• Continuous Improvement with Process Intelligence - 22:56
• Future of IT and Business Collaboration - 27:20
• Closing Remarks - 28:15

Tune in now and get the Lowdown on Low-Code! 🎧