In this episode of "Lowdown on Lowcode," hosts Rob Koplowitz and John Rymer delve into the evolving world of low-code platforms with special guest Jithin Bhasker, VP and General Manager of the low-code platform business at ServiceNow. Jithin shares insights into ServiceNow’s approach to low-code, their unique platform strategy, and how AI is integrated into its services to drive business transformation. The discussion covers ServiceNow's history, AI's role in low-code, and the future of IT and business collaboration.
Takeaways:
- ServiceNow’s Low-Code Platform: Understand the core features and historical evolution of ServiceNow’s low-code platform, App Engine.
- AI Integration: Learn how ServiceNow integrates AI into its platform for enhanced productivity and process automation.
- Customer-Centric Innovation: Discover how ServiceNow’s platform is designed to meet the diverse needs of various business personas, from seasoned developers to non-technical users.
- Future of IT and Business Collaboration: Gain insights into the evolving dynamics between IT departments and business users in the context of low-code and AI.
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Timestamps:
- Rob Koplowitz Introduction - 00:09
- John Rymer’s Background - 01:02
- Introducing Jithin Bhasker - 01:46
- ServiceNow's History and Low-Code Vision - 02:35
- Jithin's Career Journey - 06:41
- ServiceNow's Platform Strategy - 07:51
- Role of AI in ServiceNow's Low-Code Platform - 16:53
- Consolidation and Governance in Low-Code - 22:56
- Continuous Improvement with Process Intelligence - 22:56
- Future of IT and Business Collaboration - 27:20
- Closing Remarks - 28:15
Tune in now and get the Lowdown on Low-Code! 🎧
