Everyday Oral Surgery The Implant Treatment Coordinator: Their Purpose and Specific Functions (with Dr. Roger Levin)
Sep 1, 2025
Dr. Roger Levin from Levin Group Inc. shares his expertise in implant referral marketing and practice management. He highlights the critical role of the Implant Treatment Coordinator (ITC) in enhancing patient interactions and boosting referral rates. Listeners learn about the ITC's responsibilities before, during, and after implant exams, and how building trust through personal connections can improve patient outcomes. Dr. Levin also introduces the concept of 'the Golden Five' to strengthen patient relationships and discusses strategies for effective follow-up.
AI Snips
Chapters
Transcript
Episode notes
Large Referral Opportunity Exists
- Most general dentists do not place implants: about 70% place none and 20% place fewer than 10 per year.
- This creates a large referral opportunity for oral surgeons with strong outreach.
Delegate Consults To An ITC
- Delegate implant consultations to an Implant Treatment Coordinator (ITC) to save surgeon time and reduce stress.
- Train the ITC to present cases and let the surgeon provide final validation at the end of the consult.
Call-While-Increases Show Rates
- A referral appointment made by the general dentist while the patient is still in the GP office raises show rates from 65% to 95%.
- This simple coordination yields a roughly 30% increase in implant consult attendance.