High Output Management Chapter 5
13 snips
Jan 1, 1970 Discussion of managerial leverage and creating predictable, factory-like workflows. Practical tactics for batching interruptions, using standard responses, and channeling questions to office hours. Reframes meetings as the primary way to share know-how and make decisions. Breaks meetings into process and mission types and outlines one-on-one structure and staff meeting design.
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Make Interruptions Predictable
- Strive to make your managerial work regular by batching similar tasks and scheduling interruptions.
- Provide office hours and standard responses so legitimate interruptions are channeled into predictable, efficient forms.
Meetings As The Managerial Medium
- Meetings are the medium through which managerial work is performed because decisions and knowledge transfer require face-to-face encounters.
- Therefore the goal is to make meetings efficient, not to eliminate them.
Use Two Meeting Types
- Use two meeting types: regular process-oriented meetings for sharing information and ad hoc mission-oriented meetings to solve specific problems.
- Design each type to match its purpose rather than treating all meetings the same.
