this is work

709 what makes a high-performing team?

15 snips
Mar 9, 2025
Scott Smith, an expert in team dynamics, shares valuable insights on building high-performing teams. He outlines the three essential elements: high trust, high clarity, and high expectations. Trust is cultivated through open communication and accountability, while clarity in purpose and values fuels motivation. Smith emphasizes cultivating a supportive culture and the critical relationship between expectations and team dynamics. Personal anecdotes illustrate how camaraderie can lead to sustained performance and growth.
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ANECDOTE

High-Performing Sales Team

  • Scott Smith recalls a high-performing sales team at Optus.
  • The team was fun, supportive, and had clear expectations from a consistent leader.
INSIGHT

Three Traits of High-Performing Teams

  • High-performing teams have three key traits: trust, clarity, and high expectations.
  • Both results and relationships must be strong for a team to truly excel.
ADVICE

Identifying Lack of Trust

  • Look for moments when teams avoid difficult conversations.
  • This avoidance signals a lack of trust within the team.
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