On with Kara Swisher Marc Benioff on Elon, AI Agents, and the “DOGE”
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Dec 9, 2024 
Marc Benioff, CEO of Salesforce, dives into the potential transformations AI agents like Agentforce could bring to the economy and workforce. He critiques massive AI investments, arguing they lead to a 'race to the bottom.' The conversation shifts to Elon Musk, discussing the challenges of maintaining corporate values amidst political pressures. Benioff also pays tribute to the late Susan Wojcicki, reflecting on her impact and their shared experiences. Get ready for some candid insights on tech, responsibility, and the evolving landscape of leadership.
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Salesforce Earnings and AI
- Marc Benioff discussed Salesforce's recent earnings success, attributing it to AI, specifically AgentForce.
- He shared an anecdote about explaining AgentForce's benefits to a customer in Copenhagen.
Critique of Microsoft Copilot
- Marc Benioff criticized Microsoft's Copilot, calling it a flop and repackaged ChatGPT.
- He believes digital labor is the true value of AI for businesses.
Salesforce's Efficient AI Strategy
- Salesforce uses other companies' data centers and has efficient AI models, contributing to lower CapEx.
- This allows them to offer better products at lower costs to customers.