Marc Benioff on Elon, AI Agents, and the “DOGE”
On with Kara Swisher
Revolutionizing Customer Engagement with AI
This chapter discusses a recent earnings report showcasing an 8.3% sales increase driven by advancements in AI technology, particularly through the new platform, Agent Force. The conversation emphasizes how this integration enhances customer support and engagement while addressing the competitive landscape of AI offerings. Additionally, it critiques Microsoft's Copilot solutions and explores the financial and operational impacts of AI on workforce dynamics and company practices.
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