A Product Market Fit Show | Startup Podcast for Founders

The 5 Steps to Product-Market Fit w/ Chris Saad, ex-Head of Product at Uber, Host of The Startup Podcast

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Jan 9, 2025

Chris Saad, a former Head of Product at Uber and the host of The Startup Podcast, shares his insights as an experienced product builder and startup advisor. He outlines a five-step roadmap to achieving product-market fit. Key points include the importance of research mode to understand customer needs, the necessity of laser focus, and engaging with niche markets for validation. Saad emphasizes that growth follows value creation and the crucial need to pivot quickly when problems arise, underscoring that embracing agility is vital for startup success.

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ANECDOTE

Ada: Research-Driven Success

Ada's CEO, Mike, worked as a customer service agent for a year before building Ada.
This deep research led to unique insights that helped Ada succeed in the chatbot space.

ADVICE

Research Mode: Immerse Yourself

Go into "research mode" before building your MVP.
Become a domain expert by immersing yourself in the problem you're trying to solve.

ANECDOTE

Wealthsimple: Customer Obsession

Wealthsimple's founder, Mike Katchin, called customers within 30 seconds of signup.
This demonstrated extreme customer focus and helped build early loyalty.

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