The Logan Bartlett Show

EP 96: Tracy Young (CEO, TigerEye) Emerges from Stealth and Shares Every Mistake She Made As A First-Time CEO

23 snips
Mar 22, 2024
Tracy Young shares insights on building PlanGrid, selling for $875 million, and diving into her new venture TigerEye. Discussions cover market dynamics, team dynamics, sales strategy evolution, personal growth, and the emotional journey of losing a co-founder. Insights on company culture, recruitment strategies, product development, customer tracking, and challenges of scaling. They also delve into navigating tough decisions like firing employees and the transition from construction engineering to tech entrepreneurship.
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INSIGHT

Multiple Stakeholders

  • Tracy Young, reflecting on Plangrid, realized the importance of addressing multiple stakeholders.
  • Delight end-users, the sales order signer, the trainer, and the deployer.
ADVICE

Organizational Structure

  • Don't be creative with organizational structures; follow established best practices.
  • Recognize that ambitious people value career paths and titles.
ANECDOTE

Early Plangrid Sales

  • Plangrid reached $5M ARR before hiring its first quota-carrying salesperson in 2015.
  • They operated cash-flow positive, with everyone contributing to sales efforts.
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