HBR On Leadership

How to Make Better Hiring and Firing Decisions

29 snips
Oct 16, 2024
Joel Peterson, former chairman of JetBlue Airways and a Stanford management professor, shares his rich insights into effective hiring and firing strategies. He emphasizes the importance of thorough interviews for leadership roles and the necessity of personalized coaching for struggling employees. Peterson advocates for addressing performance issues early and highlights why leaders should personally handle terminations. Listeners will gain valuable knowledge on maintaining accountability and trust while navigating the emotional challenges of difficult conversations.
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ADVICE

Thorough Hiring Process

  • Define the job requirements clearly, including how you'll differentiate between similar candidates.
  • Involve the whole team in the interview process and discuss notes together.
ADVICE

Lengthy Interviews

  • Spend significant time during interviews, at least an hour for important roles.
  • Some groups spend up to four hours reviewing a candidate's entire life history.
INSIGHT

Values Assessment

  • Assess a candidate's values by examining their use of time, money, and mental focus.
  • Values are deeply ingrained and don't change easily, originating from early childhood influences.
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