The MAD Podcast with Matt Turck

AI at Ramp: Making Every Team Radically More Productive | Eric Glyman, CEO, Ramp

13 snips
Aug 1, 2024
Eric Glyman, co-founder of Ramp, a $7.6 billion finance management company, shares his insights on fostering urgency in teams by counting days since Ramp's founding. He discusses the transformative use of AI for automating expense management and fraud detection. Glyman highlights the innovative Ramp Intelligence Suite, which leverages generative AI to enhance productivity, and delves into creating a culture of rapid product development in New York's vibrant startup ecosystem.
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ADVICE

ML for Underwriting

  • Leverage machine learning for better underwriting and fraud detection, but don't overestimate its impact.
  • In corporate card settings, it primarily expands approvals rather than drastically reducing losses.
INSIGHT

Augment, Don't Automate

  • Instead of full automation, focus on augmenting employee tasks with AI for increased productivity.
  • This approach has led to Ramp's SDRs booking 3-4x more meetings than competitors.
ADVICE

Ramp Intelligence Suite

  • Ramp's Intelligence Suite uses AI to enhance various functionalities.
  • These include price comparisons, expense categorization, and accounting automation.
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