K12 Tech Talk

Episode 152 - The Principal Episode

Feb 1, 2024

Exploring the collaboration between principals and IT staff, the challenges of implementing new procedures, and the importance of communication in school IT departments. Frustrations with Google and cyber security concerns are also discussed, along with the significance of ticket submission processes and IT security practices.

01:01:49

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Quick takeaways

Submitting tickets for all issues is crucial for tracking and resolving IT problems efficiently.

Investing in quality technology equipment is vital for operational efficiency and security.

Maintaining strict access controls and limiting individuals with direct access to critical systems enhances security and system integrity.

Deep dives

Create Tickets for Every Issue

It is essential to submit a ticket for every issue, ensuring that problems are properly tracked and addressed in a systematic manner. This practice helps streamline the resolution process and ensures that all IT requests are documented.

Introduction

2min

Discussion on Rise Vision Sponsorship and Personal Anecdotes

2min

Effective Collaboration Between Principals and IT Staff

13min

Implementing a New Check-in Procedure at a School

5min

Navigating Communication Challenges in School IT Departments

10min

Frustration with Google and Introduction of Extreme Networks Sponsorship

2min

Enhancing Cyber Security in Schools through Collaboration and Communication

10min

Importance of Communication and Ticket Submission in School Dynamics

3min

Ticket Submission Process and Principal Support

9min

10.

IT Security Practices, Collaboration, and Teasers for Clever Updates

6min

This is a special episode where we talk to principals and share our advice, or the advice we received from the K12 tech community, for how principals can better understand and work with their IT staff. Our tips and tricks were compiled based on feedback from /r/K12sysadmin and K12TechPro along with a few emails from listeners. We all recognize the importance of our school principals and we hope this episode will help improve the lives of both techs and principals by sharing four important ways that we can collaborate.

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