James Hurman, brand strategy expert, discusses the different lifestages of a brand and the importance of aligning external representation with internal values. The podcast explores brand architecture challenges, the brand building mindset of successful companies like Liquid Death and Patagonia, and the integration of purpose into brand strategies. It also delves into messaging, channels, ROI, scaling up challenges, and marketing routes for growth.
Brands should focus on different aspects in each stage, iterating based on feedback in early stages and emphasizing differentiation as competition arises.
Authenticity is key for brands, reflecting the personality of the founders and connecting with consumers on an emotional level.
Deep dives
Different stages of brand strategy
Brands go through different stages and need to focus on different aspects in each stage. In the early stages, brands should be malleable and iterate based on feedback, focusing on product market fit. As brands enter the market, it becomes important to bring clarity to what the company does and explain the product in simple and engaging terms. As competition arises, brands should emphasize differentiation in how they do things. In the mature stage, brands should focus on their why and connect with consumers on an emotional level.
Building an authentic brand
An authentic brand is an idea that reflects the heart of a company, its values, and genuine point of view. Brands that are part of a larger multi-brand organization may have a different focus, often using branding as a trust mark. However, brands built around a single idea can more easily orient the entire business around that idea and its values. Authenticity is key, reflecting the personality of the founders and what they stand for.
Shifting from rational to emotional storytelling
As companies grow and aim to reach a broader audience, they need to shift from rational, fact-based messaging to emotional storytelling. This allows them to engage with customers who are not in the market yet, building positive memories and connections with the brand. While some brands, like Liquid Death, start with bold brand building from the beginning, it can be difficult for others to replicate such authenticity. Purpose has been overdone, and the focus should be on a brand's point of view and personality.
Balancing performance marketing and brand building
Both performance marketing and brand building can exist across various channels. Performance marketing can be done through targeted digital strategies or traditional channels like television, while brand building can be achieved through wide-reaching social media campaigns or outdoor advertising. The choice of channels should depend on the audience, product, and category, rather than being limited by traditional definitions. Neither channel is mutually exclusive, and companies should invest in both to achieve top-line growth.
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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit letstalkbranding.substack.com
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