
 Be EPIC Podcast Mark Goulston explains his role in the OJ Simpson trial and how to deal with difficult people
 Jul 22, 2020 
 Mark Goulston, a former UCLA professor of psychiatry and FBI and police hostage negotiation trainer, shares lessons from the OJ Simpson trial on dealing with difficult people. He emphasizes pausing instead of reacting and discusses the importance of curiosity. The podcast also explores executive coaching, expressing gratitude and acknowledging qualities. 
 Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5 
 Introduction 
 00:00 • 2min 
 Acting 'Crazy' to Disarm Difficult People 
 01:39 • 21min 
 Selective Interviewing Process and Encouragement for Arkansans 
 23:02 • 2min 
 360 Degree Aspirational Executive Coaching and the 3Ds of Leadership 
 25:03 • 5min 
 Expressing Gratitude and Acknowledging Qualities 
 30:06 • 2min 

