

Mark Goulston explains his role in the OJ Simpson trial and how to deal with difficult people
Jul 22, 2020
Mark Goulston, a former UCLA professor of psychiatry and FBI and police hostage negotiation trainer, shares lessons from the OJ Simpson trial on dealing with difficult people. He emphasizes pausing instead of reacting and discusses the importance of curiosity. The podcast also explores executive coaching, expressing gratitude and acknowledging qualities.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Acting 'Crazy' to Disarm Difficult People
01:39 • 21min
Selective Interviewing Process and Encouragement for Arkansans
23:02 • 2min
360 Degree Aspirational Executive Coaching and the 3Ds of Leadership
25:03 • 5min
Expressing Gratitude and Acknowledging Qualities
30:06 • 2min