Expressing Gratitude and Acknowledging Qualities

Dr. Mark Goulston is a former UCLA professor of psychiatry and FBI and police hostage negotiation trainer. Dr. Goulston is now an executive coach and consultant to major organizations and fortune 500 companies. He is an author of 7 books, most recently, “Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life”. Mark’s experience as an advisor to the prosecution in the OJ Simpson case taught him important lessons on how to deal with difficult people - lessons that he now shares with others. To purchase Dr. Goulston’s most recent book, “Talking to Crazy”, follow this link: https://markgoulston.com/?book=talking-to-crazy