Private Practice Owners Club If You're Not Considering Virtual Front Desk, You're Missing Out, With Mark And Wendy Lucas, PT Of Virtual Sally
Jul 25, 2023
Mark and Wendy Lucas, owners of Virtual Sally, discuss the benefits of a virtual front desk system for physical therapy clinic owners. They explore how it can improve collection rates, reduce errors, and increase scheduled density. They also discuss transitioning to a virtual front desk, the features of Slickler Station, and training best practices for virtual front desk staff.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Development and Benefits of a Virtual Front Desk System
02:00 • 15min
Exploring the Potential of Virtual Front Desk in PT Practices
16:31 • 2min
Transitioning to a Virtual Front Desk for PT Practice: Personal Experiences and Station Setup Discussion
18:56 • 2min
Introduction to Slickler Station: An All-in-One Virtual Front Desk System
20:51 • 8min
Training and Best Practices for Virtual Front Desk Staff
28:32 • 8min