Training and Best Practices for Virtual Front Desk Staff

Virtual interaction is widespread nowadays, but how can it be a benefit and cost-saving for physical therapy clinic owners? In this episode of the Physical Therapy Owners Club, Nathan Shields talks with Mark and Wendy Lucas, PT of Virtual Sally, who have modernized and streamlined the front desk experience, providing PT owners with a viable virtual front desk option. They explore the virtual experience, the pros and cons, and how a virtual front desk can benefit PT owners. Learn to leverage technology and streamline administrative processes, so you can enhance efficiency, improve patient experience, and ultimately focus more on providing quality care to your patients. Tune in to this episode now!

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