

Betting on spreadsheets: Interview with Golden Kitty Winner, Bobby Pinero
9 snips Feb 8, 2024
Bobby Pinero, co-founder of Equals and early Intercom hire, shares his experience in finance and scaling startups. Topics discussed include picking a rocketship to work for, the power and problems with spreadsheets, and how Equals approaches UX and product adoption.
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Intercom Journey
- Bobby Pinero joined Intercom at 20 employees and helped scale it to 700.
- He prioritized product-focused founders when choosing the company.
Scaling Challenges
- Scaling a company presents various psychological and practical challenges.
- Gaining confidence in high-pressure situations and effectively hiring and empowering a team are crucial.
Hiring Strategy
- Pinero hired a former VP of Finance from Slack, despite being younger and less experienced.
- He emphasized partnership and empowered the hire, facilitating communication and context sharing.