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Importance of Joining a Product-Focused Company
In this chapter, they discuss the importance of joining a company that is product first and has founders who are product-oriented. They talk about their experience in a previous company where the founders were more focused on marketing, and how it became challenging when competitors entered the market and they lacked the product know-how to adapt. They also mention how they came across Intercom, a company with less than 20 people, and decided to join based on their research and understanding of the company's product focus.