

#318: Reinforcing the Fundamentals of Success
7 snips Nov 14, 2024
In this discussion, Brian Porta, leader of Hendrick University at Hendrick Automotive Group, dives into the core principles of success in organizational leadership. He highlights how consistent culture and employee development drive excellence. Brian details the challenges new managers face and the necessity of effective training programs. The conversation also covers the pivotal role of measuring results and engaging teams to enhance growth, ultimately emphasizing that foundational leadership skills are essential for a thriving organization.
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Culture of Care
- Hendrick Automotive Group prioritizes a consistent culture across all dealerships.
- This culture emphasizes taking care of people, which leads to client and manufacturer satisfaction.
Consistent Culture
- Promote consistent culture through visible actions and tools.
- Hendrick University uses consistent attire and name tags to foster connection and communication.
Leadership Gap
- High-performing sales individuals often get promoted to managers without leadership training.
- Hendrick's academies address this gap by teaching leadership and communication skills.