Join Brent Nelsen, Chief Innovation and Strategy Officer at Edelman, and Leila Fataar, founder of Platform13 and author of "Culture-Led Brands," as they explore the dynamic relationship between culture and earned media. They discuss how brands can foster trust and loyalty by embracing cultural relevance, shifting away from traditional advertising. With a focus on brand strategy and societal impact, they emphasize the importance of genuine connections and cultural intelligence in resonating with modern audiences.
Establishing cultural relevance is essential for brands to differentiate themselves and cut through consumer apathy in a competitive media landscape.
Building trust through meaningful engagement allows brands to enhance consumer loyalty and resilience in an increasingly skeptical market.
Deep dives
The Intersection of Earned Media and Culture
The relationship between earned media and culture is highlighted as crucial for marketing effectiveness. Creativity within earned media can help brands navigate the overwhelming media landscape filled with distractions and ad avoidance trends. Evidence shows that many consumers perceive brands as interchangeable, with a significant percentage indicating that they wouldn't care if most brands disappeared. This emphasizes the need for brands to establish cultural relevance to cut through the noise and connect meaningfully with target audiences.
Cultural Relevance as a Business Objective
Cultural relevance should be viewed as a strategic objective rather than a marketing output. Brands need to understand the broader definition of culture, which encompasses a range of societal influences that impact consumer behavior. A culturally relevant brand engages its audiences, including employees and investors, in a way that fosters trust and loyalty, ultimately leading to advocacy. Recognizing culture as an input to business strategy allows brands to better align their initiatives with how they are perceived by various stakeholders.
The Role of Trust in Marketing
Trust emerges as a vital asset for brands in today’s marketing landscape, influencing consumer behavior and brand resilience. A brand can only earn the right to exist in people's lives if it establishes a foundation of trust through meaningful engagement and cultural participation. This trust translates into consumer loyalty and makes brands more resilient to market fluctuations and challenges. Without trust, brands risk losing their license to operate and may struggle to compete effectively in an increasingly skeptical market.
Evolving Brand Strategies for a Changing Landscape
Marketers must transition from traditional product-led strategies to culture-led approaches that reflect current consumer expectations and market dynamics. Brands should focus on understanding the societal context that informs consumer behavior and adapt accordingly, recognizing the interconnectedness of various cultural factors. This transformation requires a shift in internal processes to embrace agility and flexibility, allowing brands to respond proactively to cultural shifts. The ultimate goal is to cultivate a brand that not only participates in culture but enhances it in meaningful ways.
Following WARC Advisory and Edelman’s Beyond the Buzz report, Leila Fataar (Platform13), Brent Nelsen (Edelman) and Imaad Ahmed (WARC Advisory) explore the relationship between culture and Earned Media. They discuss the link between cultural relevance and business growth plus the roles of trust, attention and customer expectations, including how marketers can respond.
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