Becoming You with Suzy Welch

How to Tell the Hard Truth…More Easily

Oct 7, 2025
Explore the fine line between soft lies and hard truths. Dive into the OILS method—Observation, Impact, Listen, Suggest—as a powerful tool for honest conversations. Discover why people hesitate to speak their truths and learn about radical candor. Enjoy practical demonstrations, including parent-child chats and workplace feedback scenarios that highlight the effectiveness of OILS. Suzy Welch emphasizes the importance of timely, structured conversations to maintain relationships and foster growth. It's time to reclaim your voice!
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INSIGHT

Truth Unlocks Emotional Freedom

  • Knowing the truth about ourselves and sharing it with people who matter creates emotional and intellectual freedom.
  • Suzy Welch frames Becoming You as a project built on truth-telling to help you live your values.
ADVICE

Use A Four-Step Conversation Method

  • Use a simple, repeatable method to prepare for hard conversations so they become less chaotic.
  • Suzy introduces OILS (Observation, Impact, Listen, Suggest) as a practical four-step technique to structure truth-telling.
INSIGHT

Care Plus Directness = Radical Candor

  • Radical candor combines personal care with direct confrontation to make feedback effective.
  • Suzy credits Kim Scott's framework and stresses caring plus clarity as essential dimensions.
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