Microsoft Teams Insider
Mastering Microsoft 365 Change with Ally Ward, M365 Global Service Owner
Mar 12, 2025
In this chat, Ally Ward, the M365 Global Service Owner at a leading legal firm, shares her expertise in navigating the challenges of Microsoft 365 change management. She discusses the importance of assessing update impacts and tailoring communication tools within Teams to avoid user overload. Ally also emphasizes the critical role of subject matter experts and regional collaboration in streamlining change notifications. With over 30 years in the IT sector, she provides valuable insights on leveraging technology for effective adaptation and compliance.
32:46
Episode guests
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Effective change management in Microsoft 365 requires impact assessments to ensure pertinent updates are communicated to the right stakeholders.
- Investing resources in structured change management processes is vital for compliance and maintaining operational integrity amidst frequent platform updates.
Deep dives
Importance of Managing Microsoft 365 Change
Managing changes within Microsoft 365 is crucial for organizations of all sizes. As firms grow, the complexity of overseeing these changes increases, yet the fundamental processes and assessments remain the same regardless of the firm's size. Whether a company has only ten employees or thousands, ensuring appropriate individuals are informed about changes helps maintain compliance and operational efficiency. The discussion highlights that organizations must have a robust change management strategy in place to mitigate risks associated with unmonitored changes.
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
