Ally Ward

M365 Global Service Owner at a major legal firm, specializing in managing Microsoft 365 changes and ensuring seamless IT operations.

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Mar 12, 2025 • 33min

Mastering Microsoft 365 Change with Ally Ward, M365 Global Service Owner

In this chat, Ally Ward, the M365 Global Service Owner at a leading legal firm, shares her expertise in navigating the challenges of Microsoft 365 change management. She discusses the importance of assessing update impacts and tailoring communication tools within Teams to avoid user overload. Ally also emphasizes the critical role of subject matter experts and regional collaboration in streamlining change notifications. With over 30 years in the IT sector, she provides valuable insights on leveraging technology for effective adaptation and compliance.