Ally Ward

In this chat, Ally Ward, the M365 Global Service Owner at a leading legal firm, shares her expertise in navigating the challenges of Microsoft 365 change management. She discusses the importance of assessing update impacts and tailoring communication tools within Teams to avoid user overload. Ally also emphasizes the critical role of subject matter experts and regional collaboration in streamlining change notifications. With over 30 years in the IT sector, she provides valuable insights on leveraging technology for effective adaptation and compliance.