Negotiate Anything
Communicating for Better Relationships: Insights from Tatiana Kolovou
Apr 27, 2024
Communication expert Tatiana Kolovou joins Kwame Christian to discuss navigating change through effective strategies. They emphasize empathy, strategic communication, and practical examples in managing change within organizations. Topics include minimizing resistance, addressing emotions, building trust as a leader, and tailored communication in diverse settings.
22:34
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Quick takeaways
- Strategic communication is key in managing organizational changes effectively to minimize resistance and enhance cooperation.
- Empathy plays a crucial role in building trust and credibility during difficult conversations about change.
Deep dives
Importance of Strategic Communication in Times of Change
Strategic communication during times of change is crucial to the success of organizational transitions. It involves clearly explaining what is changing, why it is changing, and how it will impact individuals. This approach requires patience, intentionality, and a thoughtful strategy to anticipate and address potential challenges or reactions to change. Additionally, using various communication channels like written messages, phone calls, and face-to-face interactions can help personalize the message and ensure it is effectively received by different stakeholders.
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