Connecting the Dots
"But we don't make widgets here!" with Michael Gallagher and Priya Oscar
Mar 13, 2025
Michael Gallagher, a Lean Leader at GE Aerospace with extensive experience in manufacturing, and Priya Oscar, an executive in finance at GE Aerospace with over 20 years in the industry, share insights on innovative continuous improvement methodologies. They discuss the surprising applications of Lean in finance and the importance of engaging service-oriented teams. Michael and Priya emphasize the need for adaptive language, transparency, and leadership behaviors to foster a culture of continuous improvement. They also stress the significance of clear documentation and visualization for streamlining processes.
24:35
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Quick takeaways
- Finance teams initially resist lean principles due to skepticism about their relevance, but process mapping fosters acceptance and tangible improvements.
- Effective training that utilizes relatable finance examples engages professionals, lowering resistance and encouraging a continuous improvement mindset.
Deep dives
Overcoming Skepticism in Finance Improvement
Finance teams often express skepticism about applying lean principles because they do not work on production lines. Initial pushback from professionals indicates a belief that continuous improvement methods are only relevant in manufacturing contexts. However, by emphasizing process mapping and demonstrating tangible improvements, teams have become more receptive to lean strategies. They recognize that many manual processes are burdensome and fraught with defects, highlighting the need for improvement within their own work environments.
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