Hospitality Daily Podcast Why Mentorship Beats Micromanagement in Hotels - Tony Roumph, Argonaut Hotel
Jan 12, 2026
Tony Roumph, Managing Director of the Argonaut Hotel, shares insights on the value of mentorship over micromanagement in hotel operations. He emphasizes how empowering leaders improves team performance and builds a stronger culture. Roumph discusses the importance of teaching financial concepts to break down silos and foster collaboration across departments. He also highlights the blend of emotional intelligence and practical business strategies in hospitality, revealing how these elements can drive success.
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Mentor Leaders, Don't Micromanage
- Tony Roumph prioritizes mentoring leaders so they can empower teams rather than micromanaging tasks.
- He runs weekly one-on-one meetings to develop leaders and prevent repeating poor management he experienced.
Hold Weekly Leader Coaching Sessions
- Meet weekly with each leader to coach, model better management, and share lessons you wished you'd had earlier.
- Use those meetings to expand leaders' perspectives beyond their silo into hotel-wide responsibilities.
Holiday Party In The Museum
- Tony hosts team events, like a holiday reception in the on-site museum, to expose staff to the hotel's history and sense of place.
- He uses celebrations as low-pressure teaching moments to build culture and pride.