Tony Roumph

Tony Roumph, Managing Director of the Argonaut Hotel, shares insights on the value of mentorship over micromanagement in hotel operations. He emphasizes how empowering leaders improves team performance and builds a stronger culture. Roumph discusses the importance of teaching financial concepts to break down silos and foster collaboration across departments. He also highlights the blend of emotional intelligence and practical business strategies in hospitality, revealing how these elements can drive success.

Tony Roumph, the Managing Director of the Argonaut Hotel in San Francisco, shares insights from his impactful career in hospitality. He reflects on a pivotal moment when a former boss allowed him to fail, a lesson that fostered his leadership style. Tony discusses his unique hiring philosophy, emphasizing the importance of warmth over teachable skills, and offers practical interview questions to reveal a candidate's empathy. He also explores the delicate balance between embracing technology and maintaining meaningful human connections in the industry.

Tony Roumph, Managing Director of the Argonaut Hotel, dives into the heart of community engagement in San Francisco. He shares the hotel’s rich history and its role as a National Park Service museum, enhancing guests' connection to the city's past. Tony also highlights community initiatives like fundraising and local events that reflect civic responsibility. With renewed optimism for San Francisco’s recovery, he discusses how hospitality leaders can actively shape the city’s narrative and the exciting resurgence of its cultural scene.