The Contractor Fight with Tom Reber

TCF984: Who to Hire

9 snips
Jan 25, 2025
Dive into the secrets of effective hiring as the hosts explore why personality and attitude often trump skills. Discover how to set clear standards that foster accountability and boost team dynamics. Learn to identify red flags during interviews and appreciate the impact of maintaining high service standards. The conversation also highlights innovative approaches to establishing a positive company culture through recognition and support, all wrapped in engaging anecdotes from the construction world.
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ADVICE

Prioritize Personality

  • Hire based on personality first, then train for skills.
  • Happy employees are crucial, as negativity impacts the entire business.
ANECDOTE

Vehicle Check

  • Derek always walks interviewees to their vehicles to assess their cleanliness.
  • He believes how someone maintains their vehicle reflects their overall work habits.
ANECDOTE

Matt's Excellent Service

  • Matt receives the most tips due to his exceptional care and personality.
  • He genuinely cares about clients' problems and goes above and beyond to make them happy.
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