Revenue Builders

AI Disruption: Thinking Outside-In

Oct 27, 2024
Mark Roberge dives into how AI challenges outdated business models and the necessity for fresh thinking to drive innovation. He highlights how large companies often resist disruptive changes due to internal dynamics. Rather than just automating tasks, there's a call for a comprehensive approach to enhance the customer experience. Roberge warns that current AI tools are merely iterative, lacking revolutionary potential. The conversation also raises provocative questions about the future of work, including the emergence of billion-dollar firms with minimal staff.
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