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AI Disruption: Thinking Outside-In

Revenue Builders

CHAPTER

Navigating Disruption: The Struggle Between Innovation and Established Giants

This chapter delves into the tension between large companies and innovative disruptors, highlighting the pushback from established entities against transformative changes. It also examines the focus of innovators on task automation over enhancing overall customer experience, along with the implications of AI on job structures reminiscent of past technological advancements.

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