Y Combinator Startup Podcast #133 - Updates for Startup School 2019 and Office Hours with Kevin Hale
Jul 3, 2019
Kevin Hale, a Partner at Y Combinator and co-founder of Wufoo, dives into the latest updates for Startup School 2019. He shares key insights on building exceptional customer experiences early on, emphasizing personal support and intuitive design. Hale also discusses navigating product-market fit and the importance of audience building before launching a product. He highlights strategies for startups to pivot effectively and provides valuable tips on vetting co-founders, likening it to choosing the right partner in life.
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Startup School 2018 Stats
- In 2018, Startup School had 15,000 registrants and 5,000 graduates.
- 391 graduates were interviewed for YC, and over 60 (30% of the batch) were accepted.
Startup School 2019 Focus
- Startup School 2019 focuses on idea evaluation, co-founder matching, and international reach.
- It addresses the needs of pre-launch, single founders, and international participants.
Early Customer Experience
- Respond to every customer question or issue promptly.
- Aim for an average response time of 7-12 minutes, ideally from someone involved in product development.