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3min chapter
#133 - Updates for Startup School 2019 and Office Hours with Kevin Hale
Y Combinator Startup Podcast
Building Exceptional Customer Experiences in Early Startups
This chapter explores key strategies for delivering outstanding customer experiences in the nascent stages of a startup. It emphasizes the vital role of personal customer support from product creators, as well as the importance of intuitive design and comprehensive documentation to enhance user satisfaction.
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