The Jefferson Fisher Podcast Top Conflict Coach Shares the Key to Staying Cool Under Attack
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Oct 28, 2025 Discover how to maintain your composure when faced with anger or blame. Learn the powerful technique of 'observe, don’t absorb' to manage your reactions. Find out how intentional breathing can help ground you before you respond. Simple yet effective rules, like keeping your answers brief, can prevent miscommunication and protect your position. Get ready to transform conflict into a calm conversation with practical tools and mindsets that keep you cool under pressure.
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Nervous System Over Words
- Conflict is driven by your nervous system response, not by words alone.
- Observing others instead of absorbing their attacks gives you back control.
Grocery Cart Metaphor For Absorbing Blame
- Jefferson uses a grocery-cart metaphor for taking on others' negativity into your 'basket.'
- He warns that checking out mentally lets emotions flood you and removes your control.
Observe Like A Third-Party
- Observe the conversation like a detached viewer and look for intent behind words.
- Treat the exchange as a scene you watch so you can stay composed and choose your response.
