Practical rules to handle high-stakes conversations

When someone comes at you with anger, judgment, or blame, it’s easy to take the bait. But real confidence shows up in your ability to stay calm when others lose control. In this episode, I break down how to regulate yourself when you’re under attack — the exact mental shift that stops defensiveness in its tracks. You’ll learn the “observe, don’t absorb” rule, simple breathing and grounding tools, and the one mindset that helps you stay cool no matter who’s trying to push your buttons.

Thank you to our sponsors:

Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out.

Fabric by Gerber Life: Apply in minutes at https://meetfabric.com/JEFFERSON

BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy.

Order my new book, The Next Conversation, or listen to the full audiobook today.

Like what you hear? Don’t forget to subscribe and leave a 5-star review!

Suggest a topic or ask a question for me to answer on the show! 

Want a FREE communication tip each week? Click here to join my newsletter. 

Join My School of Communication

Watch my podcast on YouTube 

Follow me on Instagram 

Follow me on TikTok

Follow me on LinkedIn

Learn more about your ad choices. Visit megaphone.fm/adchoices