Content, Briefly

Appcues: Ramli John's Multi-Pronged Strategy for Running a Mature Content Program

Jun 12, 2023
Ramli John, the Product Growth Marketer and Director of Content at Appcues, delves into the intricacies of running a mature content program. He discusses innovative content strategies, emphasizing collaboration in small teams and the evolution from SEO to thought leadership in SaaS. Ramli also explores the exciting potential of generative AI in content creation and shares his favorite productivity tools. With insights into user onboarding and engagement, he offers a roadmap for businesses to convert free users into lifelong customers.
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ANECDOTE

AppCues' Early Content Investment

  • AppCues has invested heavily in content since around 2016, working with individuals like Ty Magnin and Margaret Kelsey.
  • This long-term commitment suggests content marketing's effectiveness for the company.
INSIGHT

Shifting from SEO to Thought Leadership

  • AppCues shifted from pure SEO to thought leadership due to increased competition.
  • They aim to establish themselves as industry experts, moving beyond just top search results.
INSIGHT

Content Pruning and the Rise of Video

  • Content pruning and restructuring were significant last year at AppCues.
  • They're now exploring video content due to its strong performance and potential SEO benefits.
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