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"The Cognitive Revolution" | AI Builders, Researchers, and Live Player Analysis

Hume CEO Alan Cowen on Creating Emotionally Aware AI

Dec 9, 2023
Alan Cowen, CEO and Chief Scientist at Hume AI, shares insights into his startup's mission to create emotionally aware AI. They explore the complex relationship between AI and human emotions, diving into how technology can measure happiness and enhance user experiences. Cowen discusses the challenges of emotion data collection, the intricacies of interpreting facial expressions, and the importance of cultural nuances in emotional expression. The conversation highlights the innovative potential of AI in improving mental health outcomes and customer interactions.
01:18:10

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Teaching AI to understand and evoke happiness is crucial for developing pro-social AI.
  • Collecting culturally diverse data helps mitigate biases and ensures accurate predictions across different cultures.

Deep dives

Teaching AI to Understand Emotional Affordances

The CEO and Chief Scientist of Hume AI, Alan Cowen, discusses the importance of teaching AI to make people happy and paving the way for pro-social AI. Hume AI utilizes research in emotional intelligence and measures emotional responses through various modalities such as text, image, audio, and video. They collect data through large-scale studies, recruiting participants globally, and focus on capturing the nuances of facial expressions, vocal bursts, and speech prosody. The data collected helps develop base models that can accurately predict emotional labels and dimensions. Hume AI also offers custom models through their API, allowing users to train models specific to their needs, such as predicting customer satisfaction in customer support calls or identifying emotional well-being in video interactions.

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