Contractor Evolution

215. Leadership Beyond the Hammer - Brian Gottlieb

26 snips
May 7, 2025
Brian Gottlieb, author of 'Beyond the Hammer' and former owner of a $150MM remodeling business, shares his journey from a one-man operation to leading a team of over 600. He outlines the five foundational pillars of effective leadership, focusing on transferable beliefs and shaping culture with purpose. The conversation dives into the importance of fostering authentic relationships, maintaining a leader's emotional presence, and viewing businesses as training organizations to boost team performance. Get ready to rethink leadership in contracting!
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ANECDOTE

From Garage Startup to $150M Business

  • Brian Gottlieb started his remodeling business in 2009 with only $3,000 and a plastic folding table in a friend's warehouse.
  • He grew it to three companies with 600 employees and $150 million in revenue before selling them.
INSIGHT

Culture Drives Business Performance

  • Business success shifts from individual performance to team performance as companies grow.
  • Mindset and culture dictate behavior, which ultimately drives business results.
ADVICE

Train Behavior for Customer Experience

  • Teach your team how to behave and communicate with customers to deliver consistent five-star experiences.
  • Show employees examples of great service to help them replicate it in your business.
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