Jack Shepherd | The Importance of Knowledge Management for Lawyers

Listen to Jack Shepherd, Legal Practice Lead from iManage talk about the essential features of a robust Knowledge Management system for lawyers. The points we discuss in this episode and their corresponding time stamps are set out below. 

1. Introduction (0:11)
2. What is the scope of a Knowledge Management (KM) system? (1:24)
3. How important is a KM system in the context of remote working and multi-location offices? (5:05)
4. How do we keep a KM system up to date? (12:48)
5. What are the kinds of insights and analysis that a KM tool can provide its users? (16:54)
6. How do you prioritise user feedback on KM systems when working with your product management teams? (20:20)