31: Sustaining yourself as a design executive (ft. Katrina Alcorn, GM IBM Design)
Aug 25, 2022
auto_awesome
Katrina Alcorn, GM IBM Design, discusses the challenges of being a design executive, including time allocation, setting boundaries, and shifting priorities. They also talk about maintaining team engagement during the pandemic and the importance of showing compassion for yourself.
Being a design executive involves prioritizing your time and energy, maintaining culture and cohesion at scale, and showing compassion for yourself.
As the General Manager of Design at IBM, Katrina Alcorn faces unique funding challenges for her design team, requiring buy-in from other business units.
To enhance design excellence at IBM, Katrina Alcorn focuses on customer insights, building stronger teams, and fostering a culture of learning in the design practice.
Deep dives
The Role of a True Design Executive at IBM
Katrina Alcorn, the General Manager of Design at IBM, shares her experience and insights on what it means to be a true design executive. She explains the hierarchy and structure at IBM, where General Managers run different business units. As the General Manager of Design, Katrina leads the design practice for the entire company, overseeing the design system, accessibility tooling, and design career paths. She also discusses the challenges of balancing her role as a design leader and leading a large team of software designers.
The Unique Responsibilities and Accountabilities of the General Manager of Design at IBM
Katrina Alcorn sheds light on her role as the General Manager of Design at IBM. While other General Managers at IBM are responsible for multi-billion dollar businesses and have P&L accountability, Katrina's role is unique. She has a budget for the design practice, but the funding for her team comes from other General Managers. She discusses the pros and cons of this funding model and the importance of getting buy-in from other business units for design initiatives.
Katrina Alcorn's Listening Tour and Vision for IBM Design
Upon taking the General Manager of Design role at IBM, Katrina Alcorn went on a listening tour to understand the opportunities and challenges of the design practice. She engaged with various stakeholders within and outside the design community to gather insights and perspectives. This informed her vision, which focuses on three key areas: customer insights, building stronger cross-functional teams, and fostering a culture of learning within the design practice. She aims to enhance design excellence across IBM and scale the impact of design thinking.
Creating Unity and Culture for IBM Design
With a large and dispersed design team, Katrina Alcorn discusses the challenge of creating a sense of unity and common culture within IBM Design. She emphasizes the importance of storytelling and sharing the history of IBM Design to connect designers and make them feel part of the program. Additionally, she highlights the value of design jams and hackathons to foster creativity and collaboration. While the pandemic has posed challenges, Katrina remains committed to finding ways to maintain the sense of togetherness and creativity within the design community.
Avoiding Burnout and Cultivating Compassion
Drawing from her own experience, Katrina Alcorn acknowledges the risk of burnout and shares insights on how to avoid it. She emphasizes the need for self-compassion and the importance of setting boundaries for oneself. Furthermore, she highlights the systemic challenges that contribute to burnout, particularly for working parents. Katrina emphasizes the need for societal changes such as paid parental leave and policies that support caregivers. She encourages individuals and organizations to prioritize well-being and compassion to prevent burnout.
In this episode, Katrina Alcorn, General Manager for IBM Design, joins Peter and Jesse to uncover various aspects of being a design executive, including where to spend your time and energy, how to maintain culture and cohesion at scale, and the importance of showing compassion for yourself.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode