Gartner ThinkCast Still Running Your AI Race? How to Keep Pace for the Rest of 2025
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Jul 1, 2025 Mary Mesaglio and Hung LeHong from Gartner share their expertise on navigating the AI landscape. They discuss the concept of the 'AI tech sandwich' as a smarter alternative to traditional tech stacks. The conversation explores aligning AI governance with organizational pace and the essential role of TRiSM technologies to mitigate risks. They delve into the evolving relationship with AI tools, assessing how they might become teammates. The episode emphasizes the importance of pacing oneself amidst the hype of AI advancements.
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Allstate's AI Data Handling Shift
- Allstate shifted from moving and cleaning accident data to having Gen.AI interpret raw data at its source.
- Employees ask unstructured data questions to enhance accuracy in accident classification.
Powerful but Unpredictable AI Teenagers
- Gen AI foundation models are powerful but immature, behaving unpredictably like moody teenagers.
- Trust is critical to safely manage AI in real-world applications.
Governance Scales with AI Initiatives
- Use governance teams and committees for fewer than 10 AI initiatives to ensure trust and safety.
- For more AI initiatives, programmatic enforcement via technology is needed, as human governance can't scale effectively.