Maxwell Leadership Executive Podcast

#348: Firm Feedback with Jeff Hancher - Part 2

18 snips
Jun 12, 2025
In this discussion, Jeff Hancher, author of 'Firm Feedback in a Fragile World', shares insights on the pivotal role of effective feedback in leadership. He emphasizes adapting feedback styles—directive, supportive, or collaborative—based on individual team member dynamics. Through personal anecdotes, Jeff illustrates how building trust enhances feedback conversations. The discussion further explores various leadership styles and their impact on team engagement, highlighting the importance of constructive feedback for leadership growth and team performance.
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ANECDOTE

Early Feedback Impact

  • Jeff Hancher shares how lack of hard feedback in his youth led to struggles in high school.
  • His experience with tough feedback later shaped his understanding of leadership impact.
INSIGHT

Match Feedback to the Recipient

  • Different types of feedback must be matched to the recipient's needs.
  • Leaders should "fish with the bait" appropriate for the person, not what they prefer.
ADVICE

Know Your Feedback Style

  • Identify your feedback style: passive, aggressive, passive aggressive, or assertive.
  • Aim to move towards assertive feedback for accountability and better engagement.
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