Negotiate Anything Influence Is Your Superpower: Zoe Chance's Insights
Sep 2, 2023
Zoe Chance, international bestseller of Influence is Your Superpower, discusses practical tools for influencing others, including the power of the magic question. They explore improving negotiation skills, unfair forgiveness, and the importance of power and warmth in charisma.
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The Magic Question Anecdote
- Zoe Chance shares the "magic question": "What would it take?" to understand others' needs.
- This question led to higher engagement and satisfaction in a demanding workplace overtime scenario.
Use The Magic Question For Respect
- Ask "What would it take for you to feel honored and respected?" to ensure respect in new roles.
- Letting employees express needs helps rebuild trust and satisfaction during transitions.
Teaching Assistant Tardiness Story
- Zoe used the magic question to address tardiness with a teaching assistant.
- Asking "What would it take?" helped preserve their relationship and ensured punctuality without conflict.