This book, written by former FBI hostage negotiator Chris Voss and co-author Tahl Raz, provides a masterclass in influencing others through negotiation. It distills the Voss method, revealing skills such as establishing rapport, creating trust with tactical empathy, and transforming conflict into collaboration. The book is filled with real-life examples from Voss's career, illustrating how these techniques can be applied in both professional and personal life to achieve goals and defuse potential crises.
This book, written by Harvard Business School professor Alison Wood Brooks, delves into the complex and delicate task of conversation. It highlights how conversations can be a source of joy and connection, yet are often fraught with misinterpretation and misunderstanding. Brooks introduces the TALK Maxims—Topics, Asking, Levity, and Kindness—to help readers better understand, learn from, and delight each other in conversations. The book covers various aspects of conversation, including managing emotions, sparking creativity, navigating conflict, and being more inclusive, making it a thoughtful guide for improving relationships and leading a more purposeful life.
Meet Alison Wood Brooks, a professor at the Harvard Business School, mother of three, basketball enthusiast, and author of the new book TALK: The science of conversation and the art of being ourselves. Alison is passionate about helping students hone their conversation skills using an innovative MBA elective curriculum called "How to talk gooder in business and life." Drawing from her expert background in the psychology of conversation, she developed an easy-to-remember acronym – TALK – that outlines the four pillars of communication: Topic selection, Asking questions, Levity, and Kindness.
Alison argues that conversation is one of the most complex, demanding, and delicate of all human tasks – and she’s on a mission to show others how to refine these skills to enhance both close personal relationships and professional success.
Are you ready to learn the fundamentals of communication from a leading behavioral research scientist? Hit play now!
Join the discussion to find out:
- New methods that scientists are using to study conversation.
- How Alison’s experience as an identical twin shaped her current research interests.
- How biomarkers can track the emotional and psychological experience of conversation.
- What entrainment is, and what it can tell us about the connection between two talkers.
- The role that acoustic properties play in conversations.
Go pick up your copy of TALK here! And be sure to follow along with Alison and her work by visiting her website.
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Episode also available on Apple Podcasts: http://apple.co/30PvU9C
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