The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 786: Going Long: How Procore’s Founder Tooey Courtemanche Built a Billon-Dollar SaaS Empire Over 23 Years
Feb 14, 2025
Tooey Courtemanche, the founder and CEO of Procore, shares his remarkable journey in building a billion-dollar SaaS empire for construction management. He dives into the importance of focus and perseverance, especially during economic downturns. Tooey discusses strategic transitions, like shifting from residential to commercial markets, and highlights customer-centricity as a key to Procore's success. He also explores how AI is transforming the industry and the significance of training salespeople to understand both tech and construction deeply.
44:19
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Quick takeaways
- Procore's transition from serving custom home builders to a broader audience demonstrates the power of strategic adaptation during economic downturns.
- The founder's relentless focus on customer satisfaction and leveraging AI has been pivotal in solidifying Procore's position in the construction software market.
Deep dives
Navigating Challenges Post-Financial Crisis
The period following the great financial crisis led to significant shifts in the construction management landscape, impacting many businesses while offering unique opportunities for Procore. Initially, the company primarily catered to custom home builders, but as the crisis decimated its customer base, Procore pivoted to focus on businesses that survived the downturn. This strategic change allowed Procore to gain a competitive edge, capturing market share as competitors fell away. By adapting to the evolving needs of customers and recognizing the long-term advantages presented by the crisis, Procore managed to solidify its position within the industry.
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