Leena Nair, the first-ever global CEO of Indian-origin for Chanel, shares her vision, leadership philosophies, and advice for women who feel like outsiders. Growing up in India, she faced gendered stereotypes, but learned to ignore them. Nair emphasizes the importance of empathy, kindness, and collective problem-solving in leadership. She discusses Chanel's philanthropy efforts, staying connected to the cultural ecosystem, and encourages being unafraid and ambitious. A trailblazer leading Chanel into the future.
Purpose-driven leadership and caring for people are essential for driving business success.
Chanel aims to make a positive impact in the world, protect human creation, and actively shape the future through sustainability and innovation.
Deep dives
Lina Nair's Extraordinary Journey: A Trailblazing Leader
Lina Nair shares her remarkable journey of being the first female student in her school in India, to becoming the global CEO of Chanel. Despite facing cultural expectations and gender biases, Nair's determination, resilience, and thirst for learning propelled her forward. She emphasizes the importance of purpose-driven leadership and caring for people to drive business success. Nair also advocates for kindness, empathy, and inclusivity in the workplace, challenging norms and championing equality. As the first woman of color to lead a major global luxury brand, Nair commits to using her position to create positive impact in the world and inspire future generations.
Chanel's Vision for the Future: A Beacon of Inspiration
Nair envisions Chanel as a beacon of inspiration for the next hundred years, drawing from the legacy of founder Gabrielle Chanel. She highlights three key areas of focus: making a positive impact in the world, protecting human creation and relationships in the age of AI, and actively shaping the future through innovation. Nair is committed to sustainability, promoting circularity, and empowering women. She embraces the rich craftsmanship and human touch that defines the fashion industry, nurturing relationships with clients and creating meaningful experiences. By infusing cultural and artistic references, Chanel aims to stay ahead and contribute to a more vibrant and inclusive luxury sector.
Leading in a Complex World: Curiosity, Humility, and Authenticity
Navigating the challenges of a complex and uncertain world, Nair advises leaders to lead with curiosity, humility, and an open mindset. She encourages leaders to listen to diverse perspectives, embrace vulnerability, and retain their humanity. Nair emphasizes the importance of leaders questioning norms, being open to learning, and fostering collective problem-solving. She believes in the power of leaders to make a positive impact on global issues and inspire change.
Empowering Young Women: Ambition, Resilience, and Support
Nair offers advice to young women aspiring to make a difference in the world. She urges them to express their ambition fearlessly, to be intentional in their pursuit of leadership roles, and to seek support from mentors and networks. Nair acknowledges the challenges women face due to societal norms and biases, but encourages them to overcome barriers and be unafraid to ask for what they want. She stresses the importance of building a network of allies and supporting other women along the way to create a more equal and inclusive world.
At every juncture of her extraordinary professional journey, Leena Nair has authored a series of 'firsts’. Growing up in her home country of India, she was part of the first cohort of female students at her school, at Unilever she was the first woman to lead global human resources, responsible for 150,000 employees and in January 2022 she became Chanel’s first-ever global CEO of Indian-origin — making her the only woman of colour leading a major global luxury brand.
Nair is leaning on the lessons from her people-centric career to lead Chanel into the future as the post-pandemic luxury boom comes to an end. “I really believe if you look after people, their growth and development, their dreams and aspirations, they will look after the business. They will help you with ideas and really care about the institution they're a part of,” says Nair.
Nair sat down for her first public talk with BoF founder and editor-in-chief Imran Amed at BoF VOICES 2023 to share her vision for Chanel, philosophies on leadership and advice for women who feel like outsiders.
Key Insights:
Growing up in her home country of India, Nair frequently battled gendered stereotypes. “After a point I had to stop listening. …Gender roles were so strong. …One of the most [common] comments I would get is, ‘You're so talented. You should have been a boy,’” she recalls.
Acknowledging that she is a fashion-industry outsider, Nair is conscious of fostering a supportive and inclusive work environment. “Lift as you climb. … I feel the responsibility of making it easier for those who come after me,” she explains.
Nair intentionally welcomes insights from diverse perspectives. “I really feel the days of the superhero leader with all the answers is way behind us. … How can one individual have the answers?” she asks. “Collective problem solving, collective creation, collective ideation … is really important to me.”
Sharing her vision for Chanel, Nair outlined her three pillars for the brand’s future. “One is to have a positive impact in the world. … The second is, in the world of AI, to be relentless in protecting human creation, human creators, human relationships. And third, to always be part of what's next, to shape what's coming.”
Nair’s advice to young women finding their voice in whichever industry they are drawn to is straightforward: “Be unafraid to try and express your ambition and what you want to do. … Be intentional to say I want this, because if you can't express ambition in those words to yourself, to your CEO, to your mentor, to someone who supports you, how can it ever be translated into reality?”